Pana Service

Head Office: 4 Exe Units • Cofton Road • Marsh Barton Industrial Estate • Exeter • Devon • EX2 8QW

retra
CALL US ON 08714 721461
(Please have your Pana Stores sales receipt invoice/number to hand)
             | 

Wed,23Apr2014

Service Department

Panaservice is an approved Panasonic Authorised Service centre.

Panasonic products purchased within the UK are covered under warranty for genuine manufacturing defects. If a product fails during the warranty period, we will provide a free of charge repair; this includes a collection and return service for all Panasonic Plasma and LCD televisions 37” and above. Televisions under 37” and other smaller items are eligible for a free of charge repair, but will need to be taken or sent to one of our service centres.

With service centres / facilities located in Bristol, Exeter and Salisbury our Panasonic trained engineers have extensive knowledge of Panasonic products; they can therefore apply their technical knowledge to assist you and your customers with any repairs or service enquiries you may have.

A warranty repair service is provided on the basis that a valid purchase receipt or warranty certificate is submitted with the product and the fault is one of legitimate electrical or mechanical failure.

Product failure occurring as the result of factors that do not constitute genuine manufacturing defect are not covered under the terms of the warranty and any repairs of this nature would be chargeable.

Products not covered under warranty are subject to a £48 workshop inspection fee.


Whilst we are able to repair most Panasonic products, unfortunately we are unable to repair the following products but please click on the relevant link below that will direct you to the relevant contact – Please note each repair centre is subject to its own terms and conditions for both in and out of warranty products:

For more details contact our service administration team on 08714 721461


Service Locations

Our service centres are located through-out the South West. The following map shows the area we cover.

 

servicecentre

 

Alternatively, if the item is small, you may be able to arrange a drop off/collection with your local store. See www.pana-stores.co.uk for store locations.